At a high school in Boston, Grace witnessed classmates experiencing anxiety due to academic pressure. She collaborated with the school counseling center to develop an online mental health support platform combining chatbots and expert systems. Users could receive immediate guidance through anonymous conversations and receive personalized relaxation exercises and professional resource recommendations after assessments. To ensure safety, she introduced multi-factor authentication and emergency contact features. During the trial phase, the platform helped 70% of users proactively seek offline counseling.